Challenges of Implementing Human Resource Analytics (HRA) in Nigerian Public Service
This paper is an extract of the study conducted to investigate the utilisation of Human Resource Analytics (HRA) in the Standard Organisation of Nigeria (SON). The researcher sought to look at the challenges public sector organisations encounter in implementing HRA. The researcher adopted survey research design through the use of questionnaire. The population of the study comprised 1,458 employees of SON in three geo-political zones of Nigeria. The sample size of the study is 500. Findings revealed that difficulties in managing big data, transition from traditional to predictive analytics, lack of modern analytical tools and security on HR data from variegated areas were some of the factors militating against the implementation of HRA towards efficient and effective public service delivery system. Further findings revealed that HRA is a veritable tool for the Ministries, Extra-Ministerial Departments and Agencies (MDAs) to address the perceived inefficiency and ineffectiveness and repositioning them for better service delivery. It was, therefore, recommended that the governments at all levels and MDAs should give priority to solving the identified teething challenges and procure modern HRA tools and equipment that will drive the policy on strategic utilisation of HRA in Nigeria. In addition, there should be regular training and retraining of HRA professionals/experts by the MDAs.