Attitudes of Uyo Telecommunication Subscribers on Data Usage during COVID-19 Lockdown in Nigeria

  • Akpan O. Uduak, PhD Department of Mass Communication Akwa Ibom State Polytechnic Ikot Osurua, Nigeria
  • Daniel T. Ezegwu, PhD Department of Mass Communication Samuel Adegboyega University, Ogwa, Edo State
  • Joshua Adeyemi Awotade Department of Business Administration Samuel Adegboyega University, Ogwa, Edo State, Nigeria

Abstract

The researchers examined attitudes of Uyo telecommunication subscribers on data usage during COVID-19 lockdown in Nigeria. The objectives of the study were to: Find out how often telecom subscribers used data during COVID-19 lockdown, to what extent the lockdown influenced their data usage during lockdown and identify challenges encountered in usage of data. The survey research method was adopted. Findings revealed that the telecom subscribers used data often during the lockdown. The lockdown influenced subscribers’ data usage to a large extent and poor internet services by service providers affected their data usage during the lockdown. It recommended that service providers should make service available for internet users and ensure that subscribers enjoy what they paid for.

Author Biographies

Akpan O. Uduak, PhD, Department of Mass Communication Akwa Ibom State Polytechnic Ikot Osurua, Nigeria




Daniel T. Ezegwu, PhD, Department of Mass Communication Samuel Adegboyega University, Ogwa, Edo State




Joshua Adeyemi Awotade, Department of Business Administration Samuel Adegboyega University, Ogwa, Edo State, Nigeria




Published
2021-10-04
How to Cite
UDUAK, PHD, Akpan O.; EZEGWU, PHD, Daniel T.; AWOTADE, Joshua Adeyemi. Attitudes of Uyo Telecommunication Subscribers on Data Usage during COVID-19 Lockdown in Nigeria. SAU JOURNAL OF MANAGEMENT AND SOCIAL SCIENCES, [S.l.], v. 6, n. 2, p. 75-81, oct. 2021. Available at: <https://journals.sau.edu.ng/index.php/sjmas/article/view/334>. Date accessed: 22 oct. 2021.