COMPARATIVE ANALYSIS ON AWARENESS OF COMPUTER ETHICS IN NIGERIAN BANKING INDUSTRY: A CASE STUDY OF ECOBANK NIGERIA PLC AND FIRSTBANK NIGERIA LIMITED
The use of computer in banking industry cannot be overemphasized, hence the need for more awareness and compliance to computer ethics. The study compares the level of awareness of computer ethics in Ecobank Nigeria Plc and FirstBank Nigeria Limited with the need for more compliance to the code of ethics in order to reduce the rate of bank failure. A well-structured questionnaire was administered within randomly selected branches of Ecobank Nigeria Plc and FirstBank Nigeria Ltd in Kaduna metropolis. One hundred and thirty (130) questionnaires were administered, out of which 120 were retrieved and analyzed. Four ethical issues namely, hacking, spamming, identity theft and cybersquatting were addressed. Descriptive statistics, compare Means procedure, One-Sample T-Test, Independent Sample T-Test and Pearson’s Moment Correlation Coefficient were used for data analysis and hypothesis testing. The results showed that there is no significant difference in the level of awareness in the banks selected, the level of awareness is high across the two banks compared and that there is
a significant relationship between age and level of awareness in both banks. The research paper recommends computer ethics education in the banks in order to create more awareness and increase the level of compliance to computer ethics.